Return & Refund Policy

At XTRO Performance, customer satisfaction is our priority. Please read our return policy carefully before placing an order.

Returns

• Returns are accepted within 7 days of delivery.

• Products must be unused, uninstalled, and in their original packaging with all tags and accessories intact.

• A valid order number or proof of purchase is required for all return requests.

Non-Returnable Items

• Used, damaged, or installed products.

• Products with missing packaging, tags, or accessories.

• Custom-made or special-order items.

• Electrical and electronic products unless received defective.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos/videos of the product and packaging.

Refunds

• Refunds will be processed after the returned item is received and inspected.

• Approved refunds will be credited to the original payment method within 5–10 business days.

Return Shipping

• Return shipping charges are the customer's responsibility unless the return is due to a defective, damaged, or incorrectly shipped item.

Contact Us

For return requests or assistance, please contact:

XTRO Performance
📞 Phone: 9489944737
📧 Email: SUPPORT@XTROONLINE.COM

XTRO Performance reserves the right to refuse returns that do not comply with the above policy.